Caseworkers are employed by healthcare and social assistance industries as well as the government to provide assistance and counseling to at-risk populations, such as people suffering from addictions, children from troubled homes, those with serious illness, or senior citizens in retirement communities.
What does a Caseworker do? (with thanks to Skills Victoria)
This is not an exhaustive list, nor do caseworkers perform all of the functions listed, but it reasonably scopes the sorts of activities which might be expected of a caseworker from time to time- Researches and analyses function-focussed issues, needs and problems
- Develops, evaluates and maintains resources and programs
- Evaluates data and writes reports such as submissions requesting funding for continuing programs and new projects
- Identifies issues of need, concerns and aspirations through consultation
- Organises events and activities such as community functions, hobby classes, arts projects and sporting competitions
- Provides support while exploring alternatives with clients who experience difficulties such as marital problems, unemployment, illness and drug abuse
- Assesses risks and provides intensive short-term crisis counselling for victims of domestic violence, child abuse, disasters and other crises
- Works with clients on career, study and employment options by obtaining and examining information relevant to their abilities and needs
- Provides information and resources to assist clients with job-seeking skills
- Assesses client needs in relation to treatment for drug and alcohol abuse
- Conducts counselling interviews with individuals, couples and family groups
- Assists in the understanding and adjustment of attitudes, expectations and behaviour to develop more effective interpersonal and marital relationships
- Presents alternative approaches and discussing potential for attitude and behaviour change
- Consults with clients to develop rehabilitation plans taking account of vocational and social needs
- Contributes information, understanding and advice on the learning and behaviour of students, especially those with special needs, and assisting parents and teachers in dealing with these needs